Privacy Policy for luccaosteria.com

Last Updated: Sept. 25, 2025 6:01AM

Lucca Osteria & Bar (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website www.luccaosteria.com (the “Website”).

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, and phone number when you complete our general inquiry form or sign up for our newsletter.

  • Event Information: Details provided through our private event contact form, powered by Tripleseat.

  • Reservation Information: Information provided through the OpenTable reservation widget.

  • Usage Data: Non-personal information such as browser type, device, and pages visited, collected via Google Analytics.

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How We Use Your Information

We use the information collected to:

  • Respond to inquiries and confirm reservations.

  • Communicate with you regarding events or services.

  • Send marketing emails, newsletters, and updates (via Squarespace).

  • Process and manage private event inquiries (via Tripleseat).

  • Improve our Website and services through Google Analytics insights.

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Sharing of Information

We do not sell your personal information. We share information only with trusted third-party service providers who assist us in operating our Website and delivering services:

  • Squarespace – website hosting, newsletter sign-ups, and marketing emails.

  • Tripleseat – event lead inquiries and private event form management.

  • OpenTable – online reservation processing.

  • Google Analytics – website usage tracking (non-personal data only).

  • Social Media – we may run advertisements on third-party platforms such as Facebook and Instagram. These platforms may collect information directly from you according to their own privacy policies. We do not control or have access to that information.

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Cookies & Tracking

We use:

  • Google Analytics cookies to understand how visitors use our Website.

  • Squarespace’s built-in analytics tools, which may set cookies to help us understand website traffic and usage patterns.

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Data Retention

We retain collected information indefinitely unless you request its deletion. You may email us at info@luccaosteria.com to request removal of your information.

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Your Privacy Rights

All visitors to this Website have the following rights:

  1. The right to access, amend, or request deletion of your personal information.

  2. The right to know what categories of personal information we collect and how it is used.

  3. The right to request portability of your personal information.

  4. The right to opt out of sales or sharing of personal information.

  5. The right to not be discriminated against for exercising your privacy rights.

  6. The right to limit the use or disclosure of sensitive personal information.

To exercise these rights, please contact us:

Lucca Osteria & Bar
1415 W 22nd Street, Oak Brook, IL 60523
Phone: 630.866.7234
Email: info@luccaosteria.com

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Security

We use SSL encryption and industry-standard safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

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Third-Party Links

Our Website may link to third-party websites (such as OpenTable). We are not responsible for the privacy practices of those websites.

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

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Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at info@luccaosteria.com.